Use cases: Customer support [Chat Thing](https://chatthing.ai/) Open main menu - Features - Use Cases - [Pricing](https://chatthing.ai/#pricing) - Resources [Log in](https://app.chatthing.ai/app/auth/login) [ Book a demo](https://chatthing.ai/demo) [Sign up](https://app.chatthing.ai/app/auth/register) Use cases: **Custom Support** # Save hours on customer support with AI Provide instant, accurate, and 24/7 support to your customers while reducing costs and improving satisfaction. - Instant responses to customer queries - Available 24/7, 365 days a year - Seamless integration with your existing systems - Reduce support costs ### Boost efficiency and customer satisfaction ## Why choose AI for customer support? Traditional customer support can be slow, inconsistent, and expensive. With Chat Thing's AI-powered support, you can provide instant answers to customer queries around the clock. Our AI bots learn from your existing documentation and continuously improve, ensuring accurate and up-to-date responses. Say goodbye to long wait times and hello to happier customers. - Reduce response times from hours to seconds - Consistent answers across all customer interactions - Scale your support effortlessly without increasing costs - Free up your human agents for complex issues ### ![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1723641075/customer_support_850463d6a6.webp) ![Stars](https://chatthing.ai/_marketing/stars-home.D5OhV8q5.svg)![Stars](https://chatthing.ai/_marketing/stars-home.D5OhV8q5.svg) ### Everything you need to transform your customer service ## Powerful features for exceptional support #### Instant training Train your AI on all your documentation in minutes #### Auto-sync Keep your knowledge base up-to-date automatically #### Website embedding Seamlessly integrate AI support on your site #### 24/7 availability Provide round-the-clock support without overtime costs #### Smart escalation Seamlessly hand over complex issues to human agents #### Actionable insights Gain valuable customer insights from support interactions #### Multi-language support Serve customers in their preferred language #### Customizable branding Maintain your brand identity in every interaction ### Get up and running in no time ## Effortless setup and deep integration Chat Thing makes it incredibly easy to create a powerful AI support bot. Our system can be trained on all your documentation, from websites to internal documents, in just minutes. With auto-sync capabilities, your AI stays up-to-date with the latest information without any manual effort. Plus, our custom client-side power-ups allow for deep integration with your existing apps and systems. - Train your AI on all documentation in minutes - Auto-sync keeps knowledge current - Seamless integration with your website and apps - Custom power-ups for tailored functionality ### ![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721919089/datasource_card_3c6755be10.webp) ### Testimonials ## Don't take our word for it 10,000+ innovative companies are using Chat Thing to build AI bots more easily and quickly. [View more](https://senja.io/p/chat-thing/iq1tWz) ## Ready to start creating bots? Create a free account today. Create bots that solve all sorts of problems in minutes. Customer support bots, writing buddies, HR bots, API docs bots or what ever Chat Thing you can think of! Join the 9,000+ others [Create a free bot](https://app.chatthing.ai/app/auth/register) Free, no CC required! ## Footer ### Ready to answer every question, day or night? Add an AI support agent to your site in minutes. [Get started free](https://app.chatthing.ai/app/auth/register) [Book a demo](https://chatthing.ai/demo) AI customer support that learns from your content and answers 24/7. ### Features - [Channels: Deploy your bot](https://chatthing.ai/pages/features/channels) - [Data sources: Add knowledge](https://chatthing.ai/pages/features/data-sources) - [Power-ups: Tool calling](https://chatthing.ai/pages/features/power-ups) - [AI Models: GPT-4, Claude, & more](https://chatthing.ai/pages/features/models) - [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk) - [Bot evaluations: Test your bot](https://chatthing.ai/pages/features/testing) - [Analytics: Topics, sentiment & insights](https://chatthing.ai/pages/features/analytics) - [Bot Gallery: Example bots](https://chatthing.ai/gallery) - [All features](https://chatthing.ai/features) ### Use cases - [AI Customer Support Bots](https://chatthing.ai/pages/use-cases/customer-support) - [AI Internal Knowledge Bots](https://chatthing.ai/pages/use-cases/internal-knowledge) - [AI Bots for Marketing](https://chatthing.ai/pages/use-cases/marketing) - [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk) - [All features](https://chatthing.ai/features) ### Channels - [AI support for your website](https://chatthing.ai/pages/features/channels/website) - [AI support for Slack](https://chatthing.ai/pages/features/channels/slack) - [AI support for Discord](https://chatthing.ai/pages/features/channels/discord) - [AI support for WhatsApp](https://chatthing.ai/pages/features/channels/whatsapp) - [AI support for Telegram](https://chatthing.ai/pages/features/channels/telegram) - [AI support API](https://chatthing.ai/pages/features/channels/api) ### Data sources - [Chat with your website](https://chatthing.ai/pages/data-source/web) - [Chat with your files](https://chatthing.ai/pages/data-source/files) - [Notion chatbots](https://chatthing.ai/pages/data-source/notion) - [Chat with your youtube](https://chatthing.ai/pages/data-source/youtube) - [Chat with your RSS feed](https://chatthing.ai/pages/data-source/rss) ### Company - [Discord](https://discord.com/invite/DGCCR34Fsj) - [Docs](https://chatthing.ai/docs/getting-started) - [Blog](https://chatthing.ai/blog) - [FAQ](https://chatthing.ai/faq) - [Status](https://status.chatthing.ai/) - [Testimonials](https://senja.io/p/chat-thing/iq1tWz) - [Custom AI development](https://chatthing.ai/pages/ai-development-services) ### Free tools - [Agent Readiness Checker](https://chatthing.ai/tools/agent-readiness-checker) - [JSON-LD Generator + Checker](https://chatthing.ai/tools/json-ld-generator) - [llms.txt Generator & Validator](https://chatthing.ai/tools/llms-txt-generator) - [Support Ticket Deflection Calculator](https://chatthing.ai/tools/ticket-deflection-calculator) - [Knowledge Base Grader](https://chatthing.ai/tools/knowledge-base-grader) - [AI FAQ Generator](https://chatthing.ai/tools/faq-generator) - [AI Canned Response Generator](https://chatthing.ai/tools/canned-response-generator) - [Support Bot Prompt Generator](https://chatthing.ai/tools/support-bot-prompt-generator) - [All free tools](https://chatthing.ai/tools) ### Compare - [Intercom alternative](https://chatthing.ai/pages/alternatives/intercom) - [Zendesk alternative](https://chatthing.ai/pages/alternatives/zendesk) - [Tidio alternative](https://chatthing.ai/pages/alternatives/tidio) - [Crisp alternative](https://chatthing.ai/pages/alternatives/crisp) - [Chatbase alternative](https://chatthing.ai/pages/alternatives/chatbase) - [DocsBot alternative](https://chatthing.ai/pages/alternatives/docsbot) - [ResolveAI alternative](https://chatthing.ai/pages/alternatives/resolveai) - [ChatBotKit alternative](https://chatthing.ai/pages/alternatives/chatbotkit) - [CustomGPT alternative](https://chatthing.ai/pages/alternatives/customgpt) - [Botsonic alternative](https://chatthing.ai/pages/alternatives/botsonic) - [Ada alternative](https://chatthing.ai/pages/alternatives/ada) ### Join our newsletter Be the first to know about new features and updates. 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