Features: Channels

[Chat Thing](https://chatthing.ai/)

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Channels # Meet your customers everywhere they are.

Build your AI assistant once and deploy it across your website, Slack, Discord, WhatsApp, Telegram and a public API - one brain, every channel, always on.

- One bot, every platform
- Live in minutes
- Consistent answers everywhere

[Get started for free ](https://app.chatthing.ai/app/auth/register) [Book a demo →](https://chatthing.ai/demo)

![Mal McCallion avatar](https://cdn.senja.io/public/avatar/6d9f5108-1d2a-4871-b6fb-ebf60952d703_Mal_2024_PPW.png?width=60&height=60&format=webp)![Kouki avatar](https://cdn.senja.io/public/avatar/67ab0746-4900-470b-8c9f-c88d03e6156f_fukurou_hiru.png?width=60&height=60&format=webp)![Paul Popus avatar](https://cdn.senja.io/public/media/681740b1-1576-47b4-9ff9-7ec0a8f9ab11_44a0ecad-e6d5-4d6b-bc3a-669ce412e257_Emg36qyx_400x400.jpg?width=60&height=60&format=webp)![ONG YONG XUN avatar](https://cdn.senja.io/public/media/42618761-975a-48b1-b2ff-42e23be9c778_36187d02-14ea-46e7-bf29-75507180c55c_splash.webp?width=60&height=60&format=webp)![kouki avatar](https://cdn.senja.io/public/avatar/e30dd09b-1242-465f-9705-5de830554314_750px.png?width=60&height=60&format=webp)

Loved by 10,000+ users

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Try it live. Ask about channels

Loading the assistant…

How do I add the chat widget to my website?

Can I put my assistant in Slack and Discord?

Do you support WhatsApp and Telegram?

[Get started for free](https://app.chatthing.ai/app/auth/register)

Join the 10,000+ using Chat Thing today.

### Supported channels

## Deploy your Chat Thing bot where your customers are

Create one bot, deploy it everywhere. With Chat Thing's Channels, your AI assistant is ready to help customers on their preferred platform - be it your website, team tools, or popular messaging apps. No matter where they reach out, you're there

Your customers are here

Most popular

### Web embed

Integrate your bot directly into your website for instant customer support.

[Read more: AI Chat Widget](https://chatthing.ai/pages/features/channels/website)

![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721830353/web_embed_c5227a1c9c.webp)

### Slack

Bring your AI assistant into your team's Slack workspace for internal support and automation.

[Read more: AI Slack Bots](https://chatthing.ai/pages/features/channels/slack)

![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721848873/slack_b5c7463f23.webp)

### Discord

Engage with your community 24/7 using an AI-powered bot on your Discord server.

[Read More: AI Discord Bots](https://chatthing.ai/pages/features/channels/discord)

![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721848895/discord_a814fbccd3.webp)

### Telegram

Reach customers on-the-go with a Telegram bot that's always ready to help.

[Read More: AI Telegram Bots](https://chatthing.ai/pages/features/channels/telegram)

![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721848914/telegram_bot_6b53189fb3.webp)

### WhatsApp

Provide support through the world's most popular messaging app.

[Read More: AI WhatsApp bots](https://chatthing.ai/pages/features/channels/whatsapp)

![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721848928/whatsapp_bot_8e0a005487.webp)

### API

Build custom integrations and experiences using our flexible bot API.

[Read More: AI chatbot API](https://chatthing.ai/pages/features/channels/api)

![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721848521/api_bot_10dfa61b69.webp)

### One bot, endless possibilities

## Say goodbye to platform-specific bot development

Remember the days of building separate bots for each platform? That's history. With Chat Thing's Channels, you create your AI bot once and deploy it across multiple platforms effortlessly. This means less time spent on development and more time focusing on what matters most – serving your customers.

- Save time and resources
- Maintain brand consistency across platforms
- Quickly adapt to new channels as they emerge

###

![](https://res.cloudinary.com/djyjvrw5u/image/upload/v1721849631/channel_toggles_7eb7a1f6ca.webp)

### Testimonials

## Don't take our word for it

10,000+ innovative companies are using Chat Thing to build AI bots more easily and quickly.

[View more](https://senja.io/p/chat-thing/iq1tWz)

![Stars](https://chatthing.ai/_marketing/stars-home.D5OhV8q5.svg)![Stars](https://chatthing.ai/_marketing/stars-home.D5OhV8q5.svg)

### Pick the right channel for the job

## How businesses leverage Chat Thing across platforms

#### 24/7 website support

Deploy a web embed bot to answer customer queries instantly, any time of day.

#### Internal knowledge base

Use Slack integration to help employees quickly find company information and policies.

#### On-the-go customer service

Provide real-time support via Telegram for customers who prefer mobile messaging.

#### Appointment scheduling

Let customers book appointments through WhatsApp with an AI assistant that manages your calendar.

#### Order tracking

Enable customers to check their order status via their preferred messaging platform.

#### Product recommendations

Offer personalised product suggestions on your website based on customer interactions.

#### Custom workflows

Build unique integrations using our API to automate specific business processes.

#### Community helper

Level up your Discord community and answer member questions automatically.

## Ready to start creating bots? Create a free account today.

Create bots that solve all sorts of problems in minutes. Customer support bots, writing buddies, HR bots, API docs bots or what ever Chat Thing you can think of!

Join the 9,000+ others

[Create a free bot](https://app.chatthing.ai/app/auth/register)

Free, no CC required!

## Footer

### Ready to answer every question, day or night?

Add an AI support agent to your site in minutes.

[Get started free](https://app.chatthing.ai/app/auth/register) [Book a demo](https://chatthing.ai/demo)

AI customer support that learns from your content and answers 24/7.

### Features

- [Channels: Deploy your bot](https://chatthing.ai/pages/features/channels)
- [Data sources: Add knowledge](https://chatthing.ai/pages/features/data-sources)
- [Power-ups: Tool calling](https://chatthing.ai/pages/features/power-ups)
- [AI Models: GPT-4, Claude, & more](https://chatthing.ai/pages/features/models)
- [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk)
- [Bot evaluations: Test your bot](https://chatthing.ai/pages/features/testing)
- [Analytics: Topics, sentiment & insights](https://chatthing.ai/pages/features/analytics)
- [Bot Gallery: Example bots](https://chatthing.ai/gallery)
- [All features](https://chatthing.ai/features)

### Use cases

- [AI Customer Support Bots](https://chatthing.ai/pages/use-cases/customer-support)
- [AI Internal Knowledge Bots](https://chatthing.ai/pages/use-cases/internal-knowledge)
- [AI Bots for Marketing](https://chatthing.ai/pages/use-cases/marketing)
- [SDK: Create custom assistants](https://chatthing.ai/pages/features/chatbot-sdk)
- [All features](https://chatthing.ai/features)

### Channels

- [AI support for your website](https://chatthing.ai/pages/features/channels/website)
- [AI support for Slack](https://chatthing.ai/pages/features/channels/slack)
- [AI support for Discord](https://chatthing.ai/pages/features/channels/discord)
- [AI support for WhatsApp](https://chatthing.ai/pages/features/channels/whatsapp)
- [AI support for Telegram](https://chatthing.ai/pages/features/channels/telegram)
- [AI support API](https://chatthing.ai/pages/features/channels/api)

### Data sources

- [Chat with your website](https://chatthing.ai/pages/data-source/web)
- [Chat with your files](https://chatthing.ai/pages/data-source/files)
- [Notion chatbots](https://chatthing.ai/pages/data-source/notion)
- [Chat with your youtube](https://chatthing.ai/pages/data-source/youtube)
- [Chat with your RSS feed](https://chatthing.ai/pages/data-source/rss)

### Company

- [Discord](https://discord.com/invite/DGCCR34Fsj)
- [Docs](https://chatthing.ai/docs/getting-started)
- [Blog](https://chatthing.ai/blog)
- [FAQ](https://chatthing.ai/faq)
- [Status](https://status.chatthing.ai/)
- [Testimonials](https://senja.io/p/chat-thing/iq1tWz)
- [Custom AI development](https://chatthing.ai/pages/ai-development-services)

### Free tools

- [Agent Readiness Checker](https://chatthing.ai/tools/agent-readiness-checker)
- [JSON-LD Generator + Checker](https://chatthing.ai/tools/json-ld-generator)
- [llms.txt Generator & Validator](https://chatthing.ai/tools/llms-txt-generator)
- [Support Ticket Deflection Calculator](https://chatthing.ai/tools/ticket-deflection-calculator)
- [Knowledge Base Grader](https://chatthing.ai/tools/knowledge-base-grader)
- [AI FAQ Generator](https://chatthing.ai/tools/faq-generator)
- [AI Canned Response Generator](https://chatthing.ai/tools/canned-response-generator)
- [Support Bot Prompt Generator](https://chatthing.ai/tools/support-bot-prompt-generator)
- [All free tools](https://chatthing.ai/tools)

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